Question 1

How to resolve the intermittent disconnection or reconnection, or beep sound？

Accepted Answer

Step 1: Turn on the headphones.
Step 2: Hold down the MFB and Volume + buttons together for 5 seconds until the blue light flashes for 2 seconds.
Step 3: Reconnect the headphones to your device.

Question 2

How to resolve the unable to turn off issue?

Accepted Answer

Plug in the headphones with the USB cable for power, disconnect the cable, and the headphones will function for on/off control.

Question 3

Can these headphones connect to my TV? And How?

Accepted Answer

If your TV has Bluetooth, you can connect Bluetooth headphones using these steps:
1.Put your headphones in pairing mode. 
2.Go to your TV's Settings menu and select Bluetooth.
3.Select Add new device. Your TV should scan for nearby Bluetooth devices.
4.Select your headphones to pair.

Question 4

Can these headphones connect to my Playstation, xBOX or Switch?

Accepted Answer

Sorry.  Only certain gaming headsets will fit Playstation, xBOX and Switch.

Question 5

Can I get a replacement if the headphones broken under warranty?

Accepted Answer

Sure. We take responsibility for any product quality issues under warranty. You can contact us at support@bluedee.com for free replacement.

bh200

How to charge your headphones

How to charge your headphones

How to skip a song and increase the volume

How to replace the ear cups

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