Question 1

What are the dimensions of the speaker?

Accepted Answer

The speaker dimensions are 2.8"Hx16.2"Wx 3.9" D.
The subwoofer dimensions are 15.7"Hx4.5"Wx9.4" D.

Question 2

What types of connections does it support?

Accepted Answer

There are four types of connection methods: Bluetooth, Optical (73.2inch),3.5 mm Aux(62.2inch),RCA(59.1inch).

Question 3

Can it be mounted on the wall?

Accepted Answer

On the back of the speaker, there are two wall-mount holes, and we have included the mounting kits to facilitate your installation.

Question 4

What type of batery does theremote control use?

Accepted Answer

You need to prepare two AAA batteries, which are not included in the package.

Question 5

Why is the speaker not producing any sound?

Accepted Answer

1.Ensure that the speaker is powered on.
2.Check that the audio cable is securely plugged into the Aux In Jack of the speaker and the Aux Out jack of your TV device.
3.Check that the volume on the speaker,the TV,and the App is turned up.
4.Configure the sound output device on the TV.
5.Connect the speakerto a different device to test if the issue is with the speaker or the device.

Question 6

What accessories does it contain?

Accepted Answer

1*Soundbar
1*Subwoofer
1*Remote control
1*Optical cable (Length:1.8m)
1*AC adapter
1*3.5mm AUX cable
1*AUX to RCA audio cable (Length:1.5m)
1*Wall mounting kit
1*Quick Start Guide

4-Ways-To-Connect

Still have problem？Contact us