Question 1

How to connect via Bluetooth?

Accepted Answer

1. Power on: Insert the power cable, and press the power button for 3 seconds, it will be turned on and automatically enter the default mode--Bluetooth.
2. Search "SK020" on your computer and connect.
3. Configure the sound output device on your computer: Setting > System > Sound > Output > Choose your Output Device > SK020.

Question 2

How to connect via AUX/USB/TF mode?

Accepted Answer

1. Power on: Insert the power cable, and press the power button for 3 seconds to turn on the speaker.
2. Insert the AUX cable/USB Flash Drive/TF card to the speaker and your device will connect to the corresponding mode automatically.

Question 3

How to turn off/on the light?

Accepted Answer

1. Press the power button to turn on/off the light.

Question 4

Why is the speaker not producing any sound?

Accepted Answer

1. Ensure that the speaker is powered on.
2. Check that the speaker is connected successfully.
3. Check the volume on the speaker, the computer, and the App is turned on.
4. Configure the sound output device on the computer.
5. Connect the speaker to a different device to test if the issues are with the speaker or the computer.

Question 5

How to connect via audio cable?

Accepted Answer

Insert the USB power cable and the audio cable then configure the sound output device on your computer:
Seting> System> Sound> Output> Choose your Output Device> Headphones" or"High-Definition Audio Device.

Question 6

How to connect via Bluetooth?

Accepted Answer

Insert the USB power cable, and hold the knob for 3s, then the front light will start flashing red and bluealternately until you find"SK010" in your search result and connect.

Question 7

Why is the speaker not producing any sound?

Accepted Answer

1.Ensure that the speakeris powered on (The side lights are on).
2.Check that the audio cable is securely plugged into the correct audio output jack of your pc.
3.Check that the volume on the speaker, the computer, and the App is turned up.
4.Configure the sound output device on the PC.
5.Connect the speaker to a different device to test if the issue is with the speaker or the computer.

Question 8

Which connectivity option is more stable?

Accepted Answer

Bluetooth connection stability between the speaker and your device may be interfered with if there are other 24GHz devices (Bluetooth or Wi-Fiin the surounding area. lf you reguire a more stable connection, we recommend using the wired mode

Question 9

How to operate the knob?

Accepted Answer

Pause/Play: Press once.
Volume Control: Rotate.
Front Light on/off: Press twice quickly.
Bluetooth/Wired mode Switch: Hold for 3 Seconds.
Reset: Hold for 7 seconds..

Question 10

What accessories does it contain?

Accepted Answer

1*Speaker
1*Quick Start Guide

Frequently asked questions for SK020

How to connect via Bluetooth?

How to connect via AUX/USB/TF mode?

How to turn off/on the light?

Why is the speaker not producing any sound?

How to connect via audio cable?

How to connect via Bluetooth?

Why is the speaker not producing any sound?

Which connectivity option is more stable?

How to operate the knob?

What accessories does it contain?

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