Question 1

How do I connect the speaker to my device?

Accepted Answer

Plug the USB or Type-C cable into your computer or device.

Question 2

How do I turn the speaker on or off?

Accepted Answer

Rotate the button clockwise to turn on the speaker and illuminate the LED light. Rotate the knob counterclockwise back to its original position to turn off the speaker.

Question 3

How do I control the volume of the speaker?

Accepted Answer

Rotate the knob clockwise to increase the volume or counterclockwise to decrease it.

Question 4

How do I turn the light on or off on the speaker?

Accepted Answer

Tap the light control icon on the top of the speaker to turn the light on or off.

Question 5

I can't hear any sound from the speaker. What should I do?

Accepted Answer

Ensure that the speaker is powered on.
Check that the speaker is connected successfully.
Configure the sound output device on the computer.
Check the volume on the speaker, the computer, and the App to make sure it is turned on.
Connect the speaker to a different device to test if the issue is with the speaker or the computer.

Question 6

There is static noise coming from the speaker. How can I fix it?

Accepted Answer

Try playing different audio files to see if the problem is with the quality of the file.
Connect the speaker to a different device (e.g., another PC) to check for audio output compatibility of the device.

Question 7

How to connect via audio cable?

Accepted Answer

Insert the USB power cable and the audio cable then configure the sound output device on your computer:
Seting> System> Sound> Output> Choose your Output Device> Headphones" or"High-Definition Audio Device.

Question 8

How to connect via Bluetooth?

Accepted Answer

Insert the USB power cable, and hold the knob for 3s, then the front light will start flashing red and bluealternately until you find"SK010" in your search result and connect.

Question 9

Why is the speaker not producing any sound?

Accepted Answer

1.Ensure that the speakeris powered on (The side lights are on).
2.Check that the audio cable is securely plugged into the correct audio output jack of your pc.
3.Check that the volume on the speaker, the computer, and the App is turned up.
4.Configure the sound output device on the PC.
5.Connect the speaker to a different device to test if the issue is with the speaker or the computer.

Question 10

Which connectivity option is more stable?

Accepted Answer

Bluetooth connection stability between the speaker and your device may be interfered with if there are other 24GHz devices (Bluetooth or Wi-Fiin the surounding area. lf you reguire a more stable connection, we recommend using the wired mode

Question 11

How to operate the knob?

Accepted Answer

Pause/Play: Press once.
Volume Control: Rotate.
Front Light on/off: Press twice quickly.
Bluetooth/Wired mode Switch: Hold for 3 Seconds.
Reset: Hold for 7 seconds..

Question 12

What accessories does it contain?

Accepted Answer

1*Speaker
1*Quick Start Guide

Frequently asked questions for SK800